Joseph Byrne – Trainer – 303-301-3309
Chase – Greenpoint, Marty – Foxtronics, George – Duncan, Justin – DFW Avionics, Justin Henry – DFW Avionics, Willie – Universal
DHCP Wan Vs. Lan,
Gateway
ANN’s
FliteStreamAOC
easiest way to see if subscription is current – still must call voice.
my.gogoair.com
Boom Quiet headset for troubleshooting – 2.5 mm jack audio out the bottom of the handset. Clearer audio, troubleshoots poor handset connection.
Painless FANS/CPDLC for VQ-BZZ – using a 4200. Use existng DIU and existing ST4200, (SW upgrade) to reach satellite. universal in the middle for a keyboard.
CTR = router
Remember these programs/apps
WIFI_ANALYZER – android, for field strength.
RDP –
IPCONFIG – if you see 169.x.x.x NOT CONNECTED TO ANY DEVISE, 169 means I cant see anything.
AngryIP – to list out all available IP’s
How do you PING? – RunWindow, – CMD to get a terminal in Windows. ……..-T will give continuous. Also try PING www.google.com to check NameServer function.
ALSO TRY ICMP ECHO_REQUEST
ATG 2000 = only 5 users, no WAN management for pair with a real SATCOM
ATG 4000 = Many users Usually pared with a AXXESS II 4200
ATG 5000 = standalone 4000 , no PBX
Axxess 4200 = 2 channel IRIDIUM
Axxess 4300 – UCS – UniversalCabinSystem , 3Ch sat com+ 1 sort burst data+ n cabin wireless POE provider+POTS+support 8 handsets+2 COCKPIT POTS, BGN
Axxess 4020 = 2 Channel Expansion
New Product, UCS-5000 = router, more users, fancy integration. stores 100 movies
ST4300 – LOTS more features, combines Single voice, CTR, ACA, AHI, FANS CAPABILITY.
DIU = Analog out to the old world, OR FANS Iridium
TCP/IP
PAN – Personal
LAN – local, CTR = router, DO NOT ENABLE DHCP
WAN – Internet, ATG = Modem
IPV4 – running out of addresses
IPV6 – more digits
Dynamic IP – DHCP – bucket of IP’s to hand out.
Static IP – Hard Addressed
If there is a ATG IT MUST BE THE DHCP SERVER
4000 AN be a server, 4200 CAN BE A SERVER.
NEW PRODUCTS:
GoGo Biz voice – VOIP down to the ground, ONLY 2 GOOD QUALITY PHONE CALLS at once.
TextandTalk – Key requires two keys, TEXT and TALK and voice,Voice is free. IMESSGE, SMS MUST BE TURNED OFF. TURN OFF SIRI.
GOGO VISION – drags in content from a FBO hotspot.
Garmin, Phenom, Drops labels, Must prioritize labels manually. they sometimes roll back to defaults.
Breakin:
Extended setup:
4300 UCS – 192.168.1.100
MUST leave GATEWAY at .65 IF STANDALONE 4300, LEAVE DHCP on.
IF you have a ATG it is ALWAYS THE ONLY DHCP SERVER. 4300 DHCP Server OFF. 4300 Gateway to .15?
SLIDE 109 = sys defauts for 4300
Here s the Standard IP’s setup
GBA Dealer Training Mk3 handout
UCS5000 config, Slide 141
ATG4200 Detail 2 CH Iridium, no POTS available inside
includes PBX, 2 232 ports, ACA2 will allow wireless disable.
Handset Troubleshooting:
70 seconds from SPLASH to DIALERpage
ATG should not offer out DHCP for the FULL 6 Minutes.
PW WIRELESS HS 000000. Wired 1234
AXXESS SETUP:
USER General User PW Letmein
USER PW pwaircell1PBX password with higher privilege Slide442
USE DISA, the other wa is ATTENDANT…….. Call tree
IPPBX tab, r
Remember STATUS of each handset for health check.
DIU2 to allow Cockpit Silence, or WIFI SHUTOFF
aircelldealers.com
Brief Aircell Aircraft Trouleshooting
http://192.168.1.15:1000/mobile-portal/ brings up a brief troubleshooting page….only SW 2.2.1 or later.
AVIATOR series troubleshooting
Mainly used as a DataChannel by Aircell.
Low Loss from Ant to DLNA
Red Button resets to factory defaults for THAT POWER CYCLE ONLY.
May have to set APN password in multiple screens
Click YellowTriangle for fault log. Log can be opened with Notepadd++ to allow English readable.
Download Log File BEFORE SELF TEST
For deeper troubleshooting on Aviator, more detail:
192.168.0.1 addresses on laptop. Use HyperTerm or equiv.
Type TELNET. O for OPEN.
USER: admin all lower, PW password SLIDE 382