How do I trouble shoot an XM weather

The Honeywell XM Install Manual A15-7126-001 had instructions that differed.

Gerry Latour

Avionics Repair Manager

glatour@prostaraviation.com

From: Gerald Latour
Sent: Wednesday, January 13, 2010 10:28 AM
To: ‘blowe@longtailaviation.bm’
Subject:

Good Morning Butch,

I received an email from Andy Brown that the XM is still inoperative on VP-BMB. I called XM toady and asked if the account is active yet. They informed me the receiver currently installed is still attached to Honeywell’s demo account. The demo account consists of Aviator Pro level service. They could not tell me when this account will become inactive. Longtail should contact XM and set up an account for receiver ID# CE6NK0CA (800-985-9200).

XM said you should still be able to receive all data associated with Aviator Pro on the demo account. I would suggest the following steps for troubleshooting this issue:

1) Activate the account with XM.

2) Do a system refresh using the ID CE6NK0CA at xmradio.com/refresh just prior to the next flight. The refresh should be requested while the aircraft is outside with a clear view of the southern sky and have power available for up to 45 minutes afterward.

3) Inspect the receiver for a red led with power applied.

4) Check for power and ground at the receiver. (28VDC at pins 18 and 19; GND at pin 37)

5) Check center/shield resistance of the XM coax at the receiver with the antenna connected with a digital meter. It should be around 30 ohms.

If these steps do not yield positive results I would like to connect an EFB to the receiver data connections that the File Servers are currently using to see if we have a File Server issue. Can you provide the Part Numbers of the File Servers?

Thanks,

Gerry Latour

Avionics Repair Manager

glatour@prostaraviation.com

Ph: 603-627-7827 (Ext. 118)

Cell: 603-566-2767

Pro_Star_logo_1035x800

 

Service Bulletin to cycle the power when you coast-in to the US

XM_Cycle_thePower_D201008000063

Phone Number

This activation will terminate automatically without prior
notice. To avoid unexpected deactivation, customers should contact XM Satellite
Radio Inc. at 1-800-985-9200 to transfer the subscription immediately after
installation.
Please contact

 

Installation Manual Notes

WX Interface 115.2Kbaud, No parity, 8-bit, 1 stop bit, RS 422

 

Craig’s troubleshooting in San Antonio on BZZ, June 6 2014:

Installed XM receiver now is D is DB3QX00B. contact with Ana was 1-800-985-9200.

The account number for Longtail  1-4982589656

HeadsUp technology says this about baud rate settings

XMD Baud Rate Dipswitch Settings

 

The baud rate for the XMD receivers is controlled by dipswitches 7 and 8. These are the switches located adjacent to the bottom connector and are the farthest from the connector. Switch 8 is the outmost.

Both down  125K

7up  8down 115.2 K

Both Up    57.6 K

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